🚀 Installation & Service Process
1. Order ConfirmationAfter placing the order, we confirm charger model, power conditions, and address.
2. Local Installation ArrangementPlease arrange a certified local electrician. We provide manuals and wiring diagrams.
3. Remote Technical SupportSupport via phone or video is available for real-time assistance.
4. Device CommissioningAssistance with testing and platform integration.
5. Ongoing After-Sales SupportProduct warranty and long-term technical support included.
🏭 Company Profile
Established in 2013, we specialize in the R&D, production, sales, and service of new energy vehicle charging equipment. With 55 patents and certifications such as CQC and CE, we are a designated supplier for major automakers. The brand EVTAURUS offers a wide range of chargers, cables, connectors, and adapters.
❓ Frequently Asked Questions
What is the output power range for the JT40B charger?
The JT40B DC Fast Charger supports a versatile power range from 40KW up to 240KW, suitable for various commercial needs.
Which charging standards are compatible?
It supports all major global standards including CCS1, CCS2, Gbt-DC, Chademo, and Tesla.
Is the charger suitable for outdoor installation?
Yes, the device features an IP54 protection rating, making it durable for outdoor use and resistant to dust and water splashes.
Does it support remote monitoring and OCPP?
Absolutely. The charger supports OCPP 1.6j, allowing for mobile remote operation, status monitoring, and integration with charging platforms.
What is the standard warranty period?
We provide a 2-year warranty on the product, along with long-term technical support to ensure reliable operation.
Can the charging cable length be customized?
Yes, while the standard length is 5m, we offer customization options for 2m or 3m cables based on your specific requirements.