Frequently Asked Questions
Q1: What are your standard terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons to ensure safe transportation.
Q2: What are the available terms of payment?
We accept T/T with a 30% deposit and the remaining 70% before delivery. Product and package photos are provided before final payment.
Q3: What are the typical delivery terms and times?
Delivery terms include EXW, FOB, CFR, CIF, and DDU. Usually, it takes 15 to 30 days after receiving advance payment, depending on order volume.
Q4: Can products be produced according to specific samples?
Yes, we can produce items based on your physical samples or technical drawings, including the construction of molds and fixtures.
Q5: What is your quality testing policy before shipping?
We conduct a strict 100% test on all goods before they are dispatched for delivery.
Q6: How do you maintain long-term business relationships?
We prioritize high quality and competitive pricing to ensure customer benefit, while treating every client with respect and sincerity regardless of their origin.